A medical emergency is not something that happens a lot in the hospitality industry, luckily. However, you would be surprised how much it happens overall.
When guests visit a hotel or restaurant a number of factors come into play. Choking is one of them. Guests are maybe eating foods they are not used to eating everyday and might be surprised as to the size or the texture.
We find that first aid training should be a mandatory skill before anyone can open, or even work in a hospitality driven environment.
Let us give you a few tips on handling a medical emergency: